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Still having trouble? Email support@tripline.net and we’ll help you out.
 

Imported Facebook checkins not being added to map

Facebook has recently changed the way they deliver checkin/location data. Instead of sending one location for each place, they’re now sending multiple checkins with duplicate coordinates (one for every photo you uploaded for example). This has caused our import process to break in some cases.

If you’re creating a map from your Facebook checkins and the places aren’t displaying in the map, try the import again and uncheck any duplicate places in the list on the import page (leave the first one checked). Then create your map and the import should work correctly.

How do I import my Instagram photos?

Importing from Instagram is easy, here’s what to do:

First connect your Tripline account to Instagram

  1. Go to http://www.tripline.net/myaccount
  2. On the right side of the page, click [Sign In With Instagram]
  3. Authorize the Tripline app (you’ll be redirected back to the Tripline site)

Then Create a map…

  1. Click on [Create A New Map] in the header
  2. On the Create page, find the Instagram icon on the right, click [Create a map from my photos]
  3. We’ll display your 20 most recent photos
  4. You can click the [+] load more link at the bottom of the list to get to your earlier items.
  5. Check the items you want to import and then press [Create Map]
  6. We’ll import your selected photos and display the map page.
  7. If you want to add/remove places, change the soundtrack or map title click [Edit Map]

If something doesn’t work as expected, please email support@tripline.net and let us know what happened.