Supported Browsers

Still having trouble? Email support@tripline.net and we’ll help you out.
 

How do I import my Instagram photos?

Importing from Instagram is easy, here’s what to do:

First connect your Tripline account to Instagram

  1. Go to http://www.tripline.net/myaccount
  2. On the right side of the page, click [Sign In With Instagram]
  3. Authorize the Tripline app (you’ll be redirected back to the Tripline site)

Then Create a map…

  1. Click on [Create A New Map] in the header
  2. On the Create page, find the Instagram icon on the right, click [Create a map from my photos]
  3. We’ll display your 20 most recent photos
  4. You can click the [+] load more link at the bottom of the list to get to your earlier items.
  5. Check the items you want to import and then press [Create Map]
  6. We’ll import your selected photos and display the map page.
  7. If you want to add/remove places, change the soundtrack or map title click [Edit Map]

If something doesn’t work as expected, please email support@tripline.net and let us know what happened.

Why doesn’t my Facebook map show everything?

If your Facebook map doesn’t show everything that you can see on the main Facebook site (friends’ checkins, current location, hometown etc.), your friends may have configured their privacy settings to prevent external applications from accessing their location data. It’s also possible that your friends haven’t entered location information (current location, hometown), and Facebook may not provide coordinates for some places. We display all of the data we have access to.

If your map isn’t loading at all, that’s caused by a permissions issue with the Facebook API.  Try clicking on the Tripline logo to refresh the page.

 

How can I make my photo uploads go faster?

The easiest way to make your photo uploads go faster is to downsize your photos before uploading.

  1. Using your favorite desktop photo software (Picasa, iPhoto etc.), select the photos you want to upload, and export them to a folder on your desktop.  Usually the Export commands are in the File menu.
  2. During the export process, choose a small or medium size, and make sure you keep location information!
  3. Once you’re done with the export, upload the smaller photos.

You’ll be surprised how much faster your uploads will be, and most of the time you won’t notice the quality difference.

How do I embed a map in a WordPress blog?

Embedding a Tripline map  in a WordPress blog is as easy as embedding a YouTube video…in fact, it’s the exact same process.

If you have a WordPress blog that you host yourself

  1. Go to the map page on the Tripline site
  2. Select the Share option in the dropdown on the [EDIT MAP] button
  3. Copy the player embed code
  4. Go to your WordPress blog
  5. Create a new post
  6. IMPORTANT: Switch to HTML view by clicking on the HTML tab at the top right of the post editing form.
  7. Paste the embed code in the body of the post
  8. Publish your post!

Here’s an example of how it looks:

If you have a free blog hosted on wordpress.com

WordPress has recently disabled the ability to embed IFRAME objects (like the Tripline player) on free blogs hosted on wordpress.com.  If that’s the type of blog you’re using, your best option is to embed a thumbnail image for your map that will point people to the Tripline site.

Here’s what to do:

  1. Go to the map page on the Tripline site
  2. Select the Share option in the dropdown on the [EDIT MAP] button
  3. Copy the code from the “Thumbnail” field
  4. Go to your WordPress blog
  5. Create a new post
  6. IMPORTANT: Switch to HTML view by clicking on the HTML tab at the top right of the post editing form.
  7. Paste the embed code into your post
  8. Publish your post!

Here’s an example of how it looks:

Please contact us if you have any difficulty: support@tripline.net